Returns Portal

Welcome to the ivyoakshop.com Returns Portal. Here you can easily manage your return or exchange.

How to Initiate a Return

1. Visit ivyoakshop.com and log in to your account.
2. Navigate to your order history and select the item(s) you wish to return.
3. Follow the prompts to generate a return label and confirmation.

Return Policy

• Items must be returned within 30 days of delivery.
• Products should be unused, in original packaging, and with tags attached.
• Refunds will be processed within 5–7 business days after receiving your return.

Exchange Requests
If you’d like to exchange an item, please initiate a return and place a new order on our website.

Need Help?
For any questions regarding returns or exchanges, please refer to our FAQ section or contact our support team through the website.

Thank you for shopping with ivyoakshop.com!